Privacy Policy
This Privacy Policy describes how Denver Ketamine Clinic, a trade name of TMS Therapy Centers of Colorado ("we", "us"), handles information collected through this website. Protected health information created or received in the course of treatment is governed separately by our Notice of Privacy Practices.
Information we collect
We collect the information you choose to submit through our contact and consultation forms: your name, phone number, email address, the service you are interested in, any message you write, and your consent selections. Our website hosting and analytics providers may also record standard technical information such as IP address, browser type, referring page, and pages viewed.
How we use information
We use the information you submit to respond to your request, schedule and coordinate care, verify insurance benefits, and send appointment reminders and messages you have consented to receive. We use technical information to operate, secure, and improve the website.
Text messaging
If you opt in to SMS/text messages, you may receive appointment reminders and related messages from Denver Ketamine Clinic. Consent is not a condition of purchase. Reply STOP to opt out or HELP for assistance. Message and data rates may apply. Mobile opt-in information and consent are never shared with or sold to third parties for marketing purposes.
How we share information
We do not sell your information. We share it only with service providers who help us operate the clinic and this website — such as our electronic health record, scheduling, communications, and hosting vendors — under agreements that limit their use of it, and where required by law.
Security and retention
We use administrative, physical, and technical safeguards to protect the information we hold, and retain it only as long as needed for the purposes described here or as required by law. No method of transmission over the internet is completely secure; please do not send detailed medical information through the website form.
Your choices
You may ask us to access, correct, or delete the information you submitted through this website, and you may withdraw messaging consent at any time. Requests related to your medical record are handled under the Notice of Privacy Practices.
Children
This website and our services are intended for adults. We do not knowingly collect information from children through this website.
Changes and contact
We may update this policy from time to time and will post the revised version on this page. Questions about this policy may be directed to (720) 221-8560 or to Denver Ketamine Clinic, 66 S Logan St, Denver, CO 80209.